1 “... review a new technique called "context-space mapping," which provides a structured method for sense...”

2 Table of Contents: “... Matter of Metaphor -- Ch 4: Principles The Structure of Services -- Ch 5: Principles Delivery Services...”

3 Table of Contents: “... Structure -- Chapter 9: Service Flows -- Chapter 10: Service Guidance -- Chapter 11: Service investors...”

4 “... knowledge gained from software structure and design. For this reason, enterprise architecture is often...”