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1
by Krumm, Rainer, Geissler, Christian
Published 2003
Gabler Verlag
Table of Contents: “... -- 7. Mitarbeitermanagement im Outbound — wichtiger denn je! -- 8. Customer Relationship Management...”
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2
by Krumm, Rainer, Geissler, Christian
Published 2010
Gabler Verlag
Table of Contents: “... -- Mitarbeitermanagement im Outbound – wichtiger denn je! -- Customer Relationship Management: ein Zauberwort – Was steckt...”
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3
by Krumm, Rainer, Geissler, Christian
Published 2005
Gabler Verlag
Table of Contents: “... — Was gehört dazu? -- 4.3 Agenten-Training — Für jeden Mitarbeiter die richtige ldee -- 4.4 Coaching — Den...”