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author_facet:"Fawcett, Stanley E."
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The definitive guide to order fulfillment and customer service : principles and strategies for planning, organizing, and managing fulfillment and service operations
by
Fawcett, Stanley E.
Published 2014
Pearson Education
Table of Contents:
“
...Meeting customers' real needs : the nature of service
system
design -- Fulfilling orders...
”
Call Number:
HD38.5
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