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1
The CRM Handbook : a Business Guide to Customer Relationship Management
by
Dyché, Jill
Published 2001
Addison-Wesley Professional
“
... President, Electric Muse/Clio's,
Pen
Research & Interpretation, Inc. "The language is easy to read and easy...
”
Call Number:
HF5415.5.D93 2002
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The new IT : how technology leaders are enabling business strategy in the digital age
by
Dyché, Jill
Published 2015
McGraw-Hill Education
Call Number:
HD30.2
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658 - General management
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330 - Economics
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O'Reilly
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Dyché, Jill
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