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author_facet:"Bly, Robert W."
dewey-ones:"330 - Economics"
dewey-ones:"381 - Commerce"
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The encyclopedia of business letters, faxes, and e-mail : features hundreds of model letters, faxes, and e-mail to give your business writing the attention it deserves
by
Bly, Robert W.
Published 2009
Career Press
Table of Contents:
“
... transactions -- Taking care of customers -- Being courteous -- Dealing with problems -- Sample virus
protection
...
”
Call Number:
HF5721
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380 - Commerce, communications & transportation
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Author
Bly, Robert W.
Kelly, Regina Anne
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