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1
by Birkinshaw, Julian M., Mark, Ken
Published 2017
Pearson
Table of Contents: “...-step model -- 2 Cognitive biases in decision making -- 3 Emotional intelligence -- 4 Negotiating...”
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2
by Manktelow, James, Birkinshaw, Julian M.
Published 2018
John Wiley & Sons, Inc.
Table of Contents: “... Negative Emotions at Work (The STOP Method for Anger Management); 17. Manage the Impact of Pressure...”