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1
Published 2008
Springer US
Table of Contents: “... for Business Intelligence Projects -- Social Networks and KMS Use in US IT Services -- Realizing the Value...”
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2
Published 2009
Springer Berlin Heidelberg
Table of Contents: “... of Online Social Networks -- It’s Not Only about Technology, It’s about People: Interpersonal skills as a...”
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3
Published 2010
Springer Berlin Heidelberg
Table of Contents: “... of the u-Learning Service Using the Zone of Tolerance SERVQUAL -- The Social Network Classroom -- A Process...”