Aalst, W., Desel, J., & Oberweis, A. (2000). Business Process Management: Models, Techniques, and Empirical Studies. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg.
Chicago Style CitationAalst, Wil, Jörg Desel, and Andreas Oberweis. Business Process Management: Models, Techniques, and Empirical Studies. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2000.
MLA CitationAalst, Wil, Jörg Desel, and Andreas Oberweis. Business Process Management: Models, Techniques, and Empirical Studies. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2000.
Warning: These citations may not always be 100% accurate.