Cover Image
Read Now

Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System

Provides a business model based on the UCLA Health System and explains how other businesses can use the same system to provide excellent customer experiences and dominate their industry

Bibliographic Details
Main Author: Michelli, Joseph A.
Corporate Author: UCLA Health System
Format: eBook
Language:English
Published: [New York] McGraw-Hill 2011
Series:McGraw-Hill's AccessMedicine
Subjects:
Leadership / Fast
Management / Sears
Patient Care
California
Ucla Health System / Fast
Leadership
Leadership / Http://id.loc.gov/authorities/subjects/sh85075480
Hospitals, University / Organization & Administration
Success In Business / Http://id.loc.gov/authorities/subjects/sh85129589
Ucla Health System / Http://id.loc.gov/authorities/names/n2011183366
Medical Care / Fast
Succès Dans Les Affaires
Political Science / Public Affairs & Administration / Bisacsh
Quality Of Health Care / Organization & Administration
Changement Organisationnel
Qualité Totale
Ucla Health System
Organizational Change / Http://id.loc.gov/authorities/subjects/sh85095525
Organizational Innovation
Total Quality Management / Http://id.loc.gov/authorities/subjects/sh91000952
Medical Care / Sears
Organizational Change / Fast
Medical Care / Http://id.loc.gov/authorities/subjects/sh85082871
Success In Business / Fast
Leadership / Sears
Soins Médicaux
Success / Sears
Total Quality Management
Total Quality Management / Fast
Ucla Health System / Sears
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Provides a business model based on the UCLA Health System and explains how other businesses can use the same system to provide excellent customer experiences and dominate their industry
Item Description:"Prepared with the assistance of UCLA Health System"--Title page verso
Physical Description:xiii, 304 pages
ISBN:9780071773904
9781283079198
0071773908

Similar Items