| Summary: | Hamme reveals a method for connecting your company's value creation processes to customer-desired products, forging a link between strategic intentions and everyday business activities by making it a goal to systematize innovation in your company. You'll learn how to transform your organization into a Process Focused Enterprise where organizational silos, command-and-control management, guesswork, and information inadequacies cease to exist--and where intuitive, simplified, fact-based, customer-connected approaches are the rule. Topics include: assessing your current operational capabilities by visually depicting work streams and building conceptual blueprints from your core value chain to the end consumer; driving customer-focused improvements by building feedback loops from the front lines and by managing the customer's processes; implementing a system that embeds process management practices to ensure process delivers the greatest financial benefit. --
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