MPG.eBooks - Search Results - "Telephone"

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54 golden nuggets : the best of the telephone doctor : quick tips to cure your business communication ills

by Friedman, Nancy J.
Published 2011

HRD Press

Subjects: “...Telephone etiquette / http://id.loc.gov/authorities/subjects/sh85133410...”

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How to get your customers swearing by you, not at you : telephone doctor's guide to customer service training

by Friedman, Nancy J.
Published 2008

HRD Press

Subjects: “...Telephone etiquette / http://id.loc.gov/authorities/subjects/sh85133410...”