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dewey-ones:"658 - General management"
product_txtF_mv:"Springer eBooks 2005-"
author_facet:"Wilde, Silvio"
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Customer Knowledge Management : Leveraging Soft Skills to Improve Customer Focus
by
Sain, Soumit
,
Wilde, Silvio
Published 2014
Springer International Publishing
“
...
depends
on how well companies know their customers and clearly identify their needs. Availability...
”
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2
Customer Knowledge Management : Improving Customer Relationship through Knowledge Application
by
Wilde, Silvio
Published 2011
Springer Berlin Heidelberg
“
... crucial their successful use is. The practical part explores on the one hand the
dependence
on knowledge...
”
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658 - General management
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Sain, Soumit
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