Coping with Toxic Managers, Subordinates ... and Other Difficult People : Using Emotional Intelligence to Survive and Prosper

by Lubit, Roy H.
Published 2003

Conversational intelligence : how great leaders build trust and get extraordinary results

by Glaser, Judith E.
Published 2014

Unite the tribes : leadership skills for technology managers

by Duncan, Christopher
Published 2013

Let the story do the work : the art of storytelling for business success

by Choy, Esther K.
Published 2017

Managing conflict with peers

by Cartwright, Talula
Published 2003

Make yourself clear : how to use a teaching mindset to listen, understand, explain everything, and be understood

by Richards, Reshan, Valentine, Stephen J.
Published 2019

The power of feedback : 35 principles for turning feedback from others into personal and professional change

by Folkman, Joe
Published 2006

The silent language of leaders : how body language can help--or hurt--how you lead

by Goman, Carol Kinsey
Published 2011

Win at work! : the everybody wins approach to confliction resolution

by Katz, Diane
Published 2010

Brilliant personal effectiveness

by Miller, Douglas
Published 2015

Circle of the 9 muses : a storytelling field guide for innovators and meaning makers

by Hutchens, David
Published 2015