1 “..., their market and their client, is the essential actor in the deployment of this orientation. A Customer...”

2 “... will first explore the engine's interface and terminology, then understand different actor types. Next, we...”

3 Table of Contents: “...: Millions of Channels, Billions of Actors; 5 Cloud Computing: The Death of Dedicated Infrastructure; 6 "Big...”

4 “... an inspiring Foreword by actor Ashton Kutcher, who has more than 5 million followers on Twitter* Revised...”

5 Table of Contents: “... Structure; Warranty Management Systems; Warranty Management Maturity Models; Notes; Fraud in General; Actors...”

6

7 “..., and create new strategies for actors and stakeholders. It provides essential insights into a number...”