The Era of New Services New Services, New Infrastructure and Service Rules for the Future Society
This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies...
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Format: | eBook |
Language: | English |
Published: |
Singapore
Springer Nature Singapore
2024, 2024
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Edition: | 1st ed. 2024 |
Series: | Management for Professionals
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Subjects: | |
Online Access: | |
Collection: | Springer eBooks 2005- - Collection details see MPG.ReNa |
Table of Contents:
- Services Everywhere
- Services in Complexity
- The Perspective of Networks
- The Perspective of Resources
- The Perspective of Needs
- The Perspective of Culture
- Principles of Service Design and Innovation