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The Era of New Services New Services, New Infrastructure and Service Rules for the Future Society

This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a robust theoretical framework. Integrating design thinking and systems engineering, it offers a fresh view on evolving service industries. The book is enriched with global case studies...

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Bibliographic Details
Main Author: Li, Lefei
Format: eBook
Language:English
Published: Singapore Springer Nature Singapore 2024, 2024
Edition:1st ed. 2024
Series:Management for Professionals
Subjects:
Services
Business
Electronic Commerce
Management Science
Business And Management
Service Industries
E-commerce And E-business
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • Services Everywhere
  • Services in Complexity
  • The Perspective of Networks
  • The Perspective of Resources
  • The Perspective of Needs
  • The Perspective of Culture
  • Principles of Service Design and Innovation

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