Digital Marketing in the Automotive Electronics Industry Redefining Customer Experience through Digital Customer Engagement

The book complements the current body of knowledge in business-to-business marketing with the experience of many professionals ranging from marketers to top management of a leading automotive semiconductor supplier worldwide. It presents unique and adaptable practical concepts, case studies, and tes...

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Bibliographic Details
Other Authors: Schneider, Uli (Editor), Hoika, Jürgen (Editor)
Format: eBook
Language:English
Published: Cham Springer International Publishing 2023, 2023
Edition:1st ed. 2023
Series:Management for Professionals
Subjects:
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • PART 1: Understanding Digital Marketing in the Automotive Semiconductor Industry
  • Chapter 1. Opportunities of and Necessities for a Digital Transformation in Sales and Marketing in a Leading Electronics Company
  • Chapter 2. Digital Customer Engagement in the Automotive Semiconductor Industry: Leveraging Continuous Disruption
  • Chapter 3. The key role of disruptive digital marketing approaches in the automotive electronics market
  • Chapter 4. Overcoming Barriers to Digital Marketing in the Automotive Electronics Industry Through Ambidexterity Design Guidelines
  • PART 2: Deep Dives into Organizational Design, Strategy and Operation as well as Target Model implementation
  • Chapter 5. A practical guide to setting and achieving digital marketing goals following a plan-do-check-act approach
  • Chapter 6. The importance of a focused and standardized operating model in managing Digital Customer Engagement
  • Chapter 7. A framework for orchestrating higher-level processes for successful digital customer engagement – A plaidoyer for a digital marketing cortex
  • PART 3: Configuring Campaigns and Optimizing digital customer engagement as well as and insights from academia and other industries
  • Chapter 8. Designing Campaigns and Optimizing Campaign Performance – The ingredients of campaign excellence
  • Chapter 9. Meaningful Marketing Content for Automotive Customer: A process guide for modular, buyer persona centric and channel optimized content creation
  • Chapter 10. In Pursuit of a Scalable Channel Optimization in B2B
  • Chapter 11. Advancing from a scalable marketing approach into a digital self-service sphere
  • Chapter 12. Separating the useful from the harmful: How the core competence of filtration drives digital marketing transformation
  • Chapter 13. Enhancing the Customer Journey with Digital Self-services