Bridge the gap breakthrough communication tools to transform work relationships from challenging to collaborative

"Two coaches to Fortune 500 companies and social enterprises show how to use the social-psychology of human connection and curiosity to drive meaningful workplace communication and collaboration In today's increasingly polarized world, we're struggling to fully understand and respect...

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Bibliographic Details
Main Authors: Edwards, Jennifer, McCleary, Katie (Author)
Format: eBook
Language:English
Published: New York McGraw Hill 2022
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • What it means to bridge the gap
  • Your brain under pressure: AMY and the hijack
  • Your mind under pressure: an inner narrator and a kaleidoscope
  • Relationship dynamics: the drama triangle or the circle of choice
  • Show up clean: disrupt the hijack and invisible forces
  • Show up curious: be an explorer and choose to care
  • Clean and curious listening: hurdles and headphones
  • Trust and respect: tending to your shared egg
  • Curious conversations: part 1
  • Curious conversations: part 2
  • What to say and how to say it: language for pressure-based moments
  • Traversing the hard stuff: gaps and canyons
  • To bridge or not to bridge: your choice
  • Includes bibliographical references and index