Transformational Power of Recommendation

As the technologies behind recommendation engines become more powerful, the advice and choices they produce could transform the customer and employee experience. Companies are already using recommenders to drive revenue, augment work, and develop human capital. But if the technology is to reach its...

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Bibliographic Details
Main Author: Schrage, Michael
Format: eBook
Language:Undetermined
Published: [S.l.] MIT Sloan Management Review 2020
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:As the technologies behind recommendation engines become more powerful, the advice and choices they produce could transform the customer and employee experience. Companies are already using recommenders to drive revenue, augment work, and develop human capital. But if the technology is to reach its full potential, companies will need to address sensitive issues around trust and privacy
Item Description:Title from content provider
Physical Description:1 online resource