Intelligent Business Process Optimization for the Service Industry

The company's sustainable competitive advantage derives from its capacity to create value for customers and to adapt the operational practices to changing situations. Business processes are the heart of each company. Therefore process excellence has become a key issue. This book introduces a no...

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Bibliographic Details
Main Author: Kress, Markus
Format: eBook
Language:English
Published: KIT Scientific Publishing 2010
Subjects:
Online Access:
Collection: Directory of Open Access Books - Collection details see MPG.ReNa
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245 0 0 |a Intelligent Business Process Optimization for the Service Industry  |h Elektronische Ressource 
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300 |a 1 electronic resource (310 p. p.) 
653 |a Optimization 
653 |a Relational Reinforcement Learning 
653 |a Particle Swarm Optimization 
653 |a Business Process Modeling 
653 |a Process Flexibility 
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520 |a The company's sustainable competitive advantage derives from its capacity to create value for customers and to adapt the operational practices to changing situations. Business processes are the heart of each company. Therefore process excellence has become a key issue. This book introduces a novel approach focusing on the autonomous optimization of business processes by applying sophisticated machine learning techniques such as Relational Reinforcement Learning and Particle Swarm Optimization.