The UX Book Process and Guidelines for Ensuring a Quality User Experience

This is a comprehensive textbook on designing interaction to ensure a quality user experience. Combining breadth, depth, and practical applications, this book takes a time-tested process-and-guidelines approach that provides readers with actionable methods and techniques while retaining a firm groun...

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Bibliographic Details
Main Author: Hartson, Rex
Other Authors: Pyla, Pardha S.
Format: eBook
Language:English
Published: Burlington Elsevier Science 2012
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • 1.3.11. Role of Branding, Marketing, and Corporate Culture1.3.12. Why Have Such a Broad Definition?; 1.4. Emotional impact as part of the user experience; 1.4.1. The Potential Breadth of Emotional Impact; The Connectedness of Music; The Disconnection of Absorption; The Serendipity of New Projects; UX Is Work of the Spirit; 1.4.2. A Convincing Anecdote; 1.4.3. Aesthetics and Affect; 1.4.4. The Centrality of Context; 1.4.5. What about Fun at Work?; 1.5. User experience needs a business case; 1.5.1. Is the Fuss over Usability or User Experience Real?
  • Front Cover; The UX Book: Process and Guidelines for Ensuringa Quality User Experience; Copyright; Dedication; Preface; Goals for This Book; Usability Is Still Important; But User Experience Is More than Usability; A Practical Approach; Order of the Material; Use the Index; Our Audience; Increasing Maturity of the Discipline and Audience; What We Do Not Cover; About the Exercises; The Exercises Are an Integral Part of the Course Structure; Take Them in Order; Do the Exercises in a Group if You Can; Students; Practitioners: Get buy-in to do the exercises at work; Individuals; Projects
  • StudentsPractitioners; Origins of the Book; Real-World Experience; Research and Literature; Arousing the Design "Stickler" in You; Further Information on Our Website; About the Authors; Acknowledgments; Guiding Principles for the UXPractitioner; Contents; Chapter 1: Introduction; 1.1. Ubiquitous interaction; 1.1.1. Desktops, Graphical User Interfaces, and the Web Are Still Here and Growing; 1.1.2. The Changing Concept of Computing; 1.1.3. The Changing Concept of Interaction; 1.2. Emerging desire for usability; 1.3. From usability to user experience; 1.3.1. The Traditional Concept of Usability
  • 1.5.2. No One Is Complaining and It Is Selling Like Hotcakes1.5.3. A Business Strategy: Training as a Substitute for Usability in Design; 1.6. Roots of usability; 1.6.1. A Discipline Coming of Age; 1.6.2. Human Factors and Industrial and Systems Engineering; 1.6.3. Psychology and Cognitive Science; 1.6.4. Task Analysis; 1.6.5. Theory; 1.6.6. Formal Methods; 1.6.7. Human Work Activity and Ethnography; 1.6.8. Computer Science: Interactive Graphics, Devices, and Interaction Techniques; 1.6.9. Software Engineering; Chapter 2: The Wheel: A LifecycleTemplate; 2.1. Introduction
  • 1.3.2. Misconceptions about Usability1.3.3. The Expanding Concept of Quality in Our Designs; 1.3.4. Is Not Emotional Impact What We Have Been Calling User Satisfaction?; 1.3.5. Functionality Is Important, but a Quality User Experience Can Be Even More So; 1.3.6. A Good User Experience Does Not Necessarily Mean High-Tech or ||Cool;́́ 1.3.7. Design beyond Just Technology; 1.3.8. Components of a User Experience; Utility; Functional Integrity; Usability; Persuasiveness; Graphic Design; 1.3.9. User Experience Is (Mostly) Felt Internally by the User; 1.3.10. User Experience Cannot Be Designed