MPG.eBooks - Description: The real-time contact center

Read Now

New technology and best practices to turn your contact center into a revenue generator

Bibliographic Details
Main Author:	Fluss, Donna
Format:	eBook
Language:	English
Published:	New York AMACOM Books 2005
Edition:	1st ed
Subjects:	Service à La Clientèle / Gestion Customer Services / Management Customer Services / Management / Fast Call Centers / Management / Fast Business & Economics / Customer Relations / Bisacsh Call Centers / Management Centres D'appels (affaires) / Gestion Call Centers / Computer Network Resources Call Centers / Computer Network Resources / Fast
Online Access:	https://learning.oreilly.com/library/view/~/978081...
Collection:	O'Reilly - Collection details see MPG.ReNa

Description
Summary:	New technology and best practices to turn your contact center into a revenue generator
Physical Description:	1 online resource
ISBN:	0814429084 0814472567 9786611126889 9780814472569 9780814429082 9781281126887 1281126888