The engaged caregiver how to build a performance-driven workforce to reduce burnout & transform care

"From the top experts on healthcare workforce engagement comes the vital road map to reduce the alarmingly high-and fast-growing-rate of staff burnout and to transform care. More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of burnout. This crisis poses...

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Bibliographic Details
Other Authors: Cabral, Joseph (Editor), Lee, Thomas H. (Editor), Wright, Martin (Editor)
Format: eBook
Language:English
Published: New York, New York McGraw-Hill 2020
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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245 0 0 |a The engaged caregiver  |b how to build a performance-driven workforce to reduce burnout & transform care  |c edited by Joseph Cabral, Thomas H. Lee, MD, Martin Wright 
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505 0 |a Forward / Thomas H. Lee, MD, MSc -- Acknowledgements -- Introduction / Martin Wright -- 1. The critical importance of strategic talent management / Joseph Cabral, MS, and Matt Turner, MA -- 2. Engaging people through inclusion / Ingrid summers, MHS -- 3. defining and delivering a comprehensive engagement strategy / Shannon Vincent and Lynn Ehrmantraut -- 4. Strengthening transformational leadership / Eric W. Heckerson, EdD, RN, FACHE, and brad Pollins, MS, SPHR -- 5. Measures, metrics, and key drivers / Kristopher H. Morgan, PhD, and Stephanie B. Weimer, MA -- 6. Building data plans to drive improvement / David Shinsel -- 7. Nursing engagement / Christina Dempsey, DNP, MSN, CNOR, CENP, FAAN, and Mary Jo Assi, DNP, RN, NEA-BC, FAAN -- 8. Bolster physician engagement and resilience / Chrissy Daniels, MS, and Matt Turner, MA -- 9. Contextualizing resilience / Deirdre E. mylod. PhD, and Thomas H. Lee, MD, MSc -- 10. The virtuous cycle / craig Clapper, PE, CMQ/OE, and Steve Kreiser, CDR (USN Ret.), MBA -- 11. Transforming experience / Rachel Biblow and Martin Wright -- Notes -- Index 
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520 |a "From the top experts on healthcare workforce engagement comes the vital road map to reduce the alarmingly high-and fast-growing-rate of staff burnout and to transform care. More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of burnout. This crisis poses a serious threat to our health systems, impacting not only the well-being of the caregiving workforce but also that of patients. Written by a team of thought leaders with deep expertise in healthcare workforce engagement and cultural development, The Engaged Caregiver offers a detailed guide for leaders, managers, and front-line providers to identify, diagnose, measure, and develop strategies to address and overcome caregiver burnout. It's an actionable plan for developing and building a resilient culture that empowers caregivers and gives them the support they need to fulfill the patient promise with every care experience, every day"--