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Service Level Agreements a Legal and Practical Guide

By reading this a short, legal and practical guide to SLAs, you should be able to quickly come up to speed with some of the legal and practical issues that might arise. Negotiating the SLA and putting the SLA into action are also discussed in the pocket guide. Whilst short and easy to digest, case r...

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Bibliographic Details
Main Author: Desai, Jimmy
Format: eBook
Language:English
Published: Ely IT Governance Pub. 2010
Subjects:
Technologie De L'information / Qualité / Contrôle
Service Industries / Quality Control / Http://id.loc.gov/authorities/subjects/sh2010112725
Computers / Computer Science / Bisacsh
Service-level Agreements / Http://id.loc.gov/authorities/subjects/sh93002048
Computers / Hardware / General / Bisacsh
Computers / Data Processing / Bisacsh
Computers / Reference / Bisacsh
Service-level Agreements / Fast
Slas
Service Level Agreements
Services (industrie) / Qualité / Contrôle
Computers / Computer Literacy / Bisacsh
Service Levels
Service Industries / Quality Control / Fast
Qualité De Service
Computers / General / Bisacsh
Computers / Machine Theory / Bisacsh
Information Technology / Quality Control
Computers / Information Technology / Bisacsh
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:By reading this a short, legal and practical guide to SLAs, you should be able to quickly come up to speed with some of the legal and practical issues that might arise. Negotiating the SLA and putting the SLA into action are also discussed in the pocket guide. Whilst short and easy to digest, case references and weblinks have been provided in the text so readers can find out more information about SLAs
Physical Description:117 pages
ISBN:9781849280709

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