Selling luxury connect with affluent customers, create unique experiences through impeccable service, and close the sale
Praise for Selling Luxury "Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty."--Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA "Selling Luxury is filled with ways of...
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Format: | eBook |
Language: | English |
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Hoboken, N.J.
Wiley
2009
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Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | Praise for Selling Luxury "Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty."--Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA "Selling Luxury is filled with ways of exceeding each client's expectations through offering a service that surprises and delights." - Aaron Simpson, Group Executive Chairman, Quintessentiall What does it take to sell high-end luxury creations to the richest clients in the world? In Selling Luxury, Robin Lent and Genevieve Tour, with thirty years of combined experience, share their savoir-faire. You'll also pick up tips from multi-million dollar luxury sales professionals who will help you understand the complexities of the universe of luxury. Selling Luxury will show you how a salesperson can acquire Sales Ambassador status by offering the impeccable service associated with the world's most prestigious brands |
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Item Description: | Includes index. - "Selling luxury first appeared in 2006 under the title of The great 88"--Title page verso |
Physical Description: | xvii, 158 pages |
ISBN: | 9780470498354 1282291106 9780470498378 0470498366 9780470498361 0470498358 0470498374 9781282291102 |