ROI of $ocial media how to improve the return on your social marketing investment

This book offers the metrics to manage social marketing programs, to measure their success, to diagnose underperforming elements, and to deliver extraordinary results. Kudos to this team of marketers in putting this essential book together.-Professor JC Larreche, InSEAD, Author of The Momentum Effec...

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Bibliographic Details
Main Author: Powell, Guy R.
Other Authors: Groves, Steven, Dimos, Jerry
Format: eBook
Language:English
Published: Singapore John Wiley & Sons (Asia) 2011
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Section 1. Getting started with social media ROI
  • section 2. The media engagement framework
  • section 3. Practical applications of social media ROI
  • section 4. Where does social media go from here?
  • Includes bibliographical references (page 279) and index