Table of Contents:
  • Prologue: resilience engineering concepts
  • Part I. Emergence
  • 1. Resilience: the challenge of the unstable
  • Systems are ever-changing
  • 2. Essential characteristics of resilience
  • 3. Defining resilience
  • Nature of changes in systems
  • 4. Complexity, emergence, resilience ...
  • 5. A typology of resilience situations
  • Resilient systems
  • 6. Incidents: markers of resilience or brittleness?
  • 7. Resilience engineering: chronicling the emergence of confused consensus
  • Part II. Cases and processes
  • 8. Engineering resilience into safety-critical systems
  • 9. Is resilience really necessary?: the case of railways
  • Systems are never perfect
  • 10. Structure for management of weak and diffuse signals
  • 11. Organizational resilience and industrial risk
  • An evil chain mechanism leading to failures
  • 12. Safety management in airlines
  • 13. Taking things in one's own stride: cognitive features of two resilient performances
  • 14. Erosion of managerial resilience: from VASA to NASA
  • 15. Learning how to create resilience in business systems
  • 16. Optimum system safety and optimum system resilience: agnostic or antagonistic concepts?
  • Part III. Challenges for a practice of resilience engineering
  • 17. Properties of resilient organizations: an initial view
  • Remedies
  • 18. Auditing resilience in risk control and safety management systems
  • 19. How to design a safety organization: test case for resilience engineering
  • Rules and procedures
  • 20. Distancing through differencing: an obstacle to organizational learning following accidents
  • 21. States of resilience
  • Epilogue: resilience engineering precepts
  • Includes bibliographical references (pages 371-388) and indexes