Perfect phrases for healthcare professionals hundreds of ready-to-use phrases
In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations
Main Author: | |
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Other Authors: | |
Format: | eBook |
Language: | English |
Published: |
New York
McGraw-Hill
2012
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Series: | Perfect phrases series
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Perfect phrases for patients upset about their care
- Perfect phrases for patients suffering from a medical error
- Perfect phrases for patients wanting medically unnecessary prescriptions or tests
- Perfect phrases for breaking bad news to patients and their families
- Perfect phrases for dealing with suspected child abuse, elder abuse, or intimate partner violence
- Perfect phrases for dealing with difficult colleagues
- Perfect phrases for dealing with difficult administrative staff