Measuring leadership development quantify your program's impact and ROI on organizational performance

Illustrated with colorful case studies from some of the worlds best-known companies; this one-of-a-kind book gives talent managers a full toolkit for presenting their leadership development programs in terms of identifiable business benefits. --

Bibliographic Details
Main Author: Phillips, Jack J.
Other Authors: Phillips, Patricia Pulliam, Ray, Rebecca
Format: eBook
Language:English
Published: New York McGraw-Hill 2012
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Leadership development has never been more critical
  • Failure and success of leadership development
  • Leadership development and the ROI methodology
  • Business alignment and preparation for ROI
  • Data collection issues
  • Isolating the effects of the program : tackling the attribution issue
  • Converting data to money
  • Leadership development costs and ROI
  • Measuring intangibles
  • Communicating and using evaluation data
  • Taking a sensible approach to ROI
  • Case study : ROI in business coaching (Nations Hotel Corporation)
  • Case study : measuring ROI in leadership development (Global Car Rental)
  • Case study : measuring ROI in leadership development (Linear Network Systems)
  • Includes bibliographical references and index