Marketing metrics the definitive guide to measuring marketing performance

It is essential for marketers and their business colleagues to receive a return on every marketing investment that is made. This widely-praised reference has established itself as the definitive guide to choosing the right metrics and using them effectively. The 50+ metrics provided in this referenc...

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Bibliographic Details
Main Author: Farris, Paul W.
Format: eBook
Language:English
Published: Upper Saddle River, N.J. FT Press 2010
Edition:2nd ed
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Introduction
  • Share of hearts, minds, and markets
  • Margins and profits
  • Product and portfolio management
  • Customer profitability
  • Sales force and channel management
  • Pricing strategy
  • Promotion
  • Advertising media and web metrics
  • Marketing and finance
  • The marketing metrics X-ray
  • System of metrics
  • Includes bibliographical references and index