Managing knock your socks off service
The bestselling customer service management book-updated with fresh examples, new tools, and the latest, cutting-edge ideas
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| Other Authors: | |
| Format: | eBook |
| Language: | English |
| Published: |
New York
AMACOM - American Management Association
2013
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| Edition: | Third Edition |
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| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | The bestselling customer service management book-updated with fresh examples, new tools, and the latest, cutting-edge ideas |
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| Physical Description: | 1 online resource |
| ISBN: | 9780814432051 |