Leading the unleadable how to manage mavericks, cynics, divas and other difficult people

Difficult people are the worst part of a manager's job. Willett teaches you a straight forward process that gently, yet effectively, improves behaviors by revealing a core truth: most people actually want to contribute results, not cause headaches. What sets great managers apart is how they tur...

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Bibliographic Details
Main Author: Willett, Alan
Format: eBook
Language:English
Published: New York, NY AMACOM 2017
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Difficult people are the worst part of a manager's job. Willett teaches you a straight forward process that gently, yet effectively, improves behaviors by revealing a core truth: most people actually want to contribute results, not cause headaches. What sets great managers apart is how they turn their problem players into productive team players
Item Description:Includes index
Physical Description:1 online resource
ISBN:0814437605
9780814437605
9780814437612
0814437613