Leading the unleadable how to manage mavericks, cynics, divas and other difficult people
Difficult people are the worst part of a manager's job. Willett teaches you a straight forward process that gently, yet effectively, improves behaviors by revealing a core truth: most people actually want to contribute results, not cause headaches. What sets great managers apart is how they tur...
Main Author: | |
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Format: | eBook |
Language: | English |
Published: |
New York, NY
AMACOM
2017
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | Difficult people are the worst part of a manager's job. Willett teaches you a straight forward process that gently, yet effectively, improves behaviors by revealing a core truth: most people actually want to contribute results, not cause headaches. What sets great managers apart is how they turn their problem players into productive team players |
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Item Description: | Includes index |
Physical Description: | 1 online resource |
ISBN: | 0814437605 9780814437605 9780814437612 0814437613 |