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Just culture restoring trust and accountability in your organization

"A just culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred; when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact, and maximize learning?.

Bibliographic Details
Main Author: Dekker, Sidney
Format: eBook
Language:English
Published: Boca Raton, FL CRC Press, Taylor & Francis Group 2017
Edition:Third edition
Subjects:
Crime / Fast
Accidents / Aat
Professional Ethics / Aat
Corporate Culture / Http://id.loc.gov/authorities/subjects/sh85032896
Crime (social Issue) / Aat
Judgment
Crime / Http://id.loc.gov/authorities/subjects/sh85033993
Safety Management
Professional Ethics / Http://id.loc.gov/authorities/subjects/sh85107258
Medical Errors
Judgment / Http://id.loc.gov/authorities/subjects/sh85070913
Déontologie Professionnelle
Professional Ethics / Fast
Criminalité
Culture Organisationnelle
Corporate Culture / Fast
Crime
Jugement
Ethics, Professional
Accidents / Http://id.loc.gov/authorities/subjects/sh85000368
Crimes (events) / Aat
Organizational Culture
Fiction / General / Bisacsh
Accidents / Fast
Judgment / Fast
Accidents
Ethics, Institutional
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Case study: when does a mistake stop being honest?
  • Retributive and restorative just cultures
  • Case study: are all mistakes equal?
  • Why do your people break the rules?
  • Case study: hindsight and shooting down an airliner
  • Safety reporting and honest disclosure
  • Case study: a nurse's error became a crime
  • The criminalization of human error
  • Case study: industry responses to criminalization
  • What is the right thing to do?
  • Case study: there's never one "true" story
  • Includes bibliographical references and index

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