Just culture balancing safety and accountability

A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? It is too simple to assert that there should be consequences for those who 'cross the line'. Lines don't just exist out ther...

Full description

Bibliographic Details
Main Author: Dekker, Sidney
Format: eBook
Language:English
Published: Boca Raton, FL CRC Press 2012
Edition:2nd edition
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Includes bibliographical references and index
  • 1. What is the right thing to do?
  • 2. "You have nothing to fear if you've done nothing wrong"
  • 3. Between culpable and blameless
  • 4. Are all mistakes equal?
  • 5. Report, disclose, protect, learn
  • 6. A just culture in your organization
  • 7. The criminalization of human error
  • 8. Is criminalization bad for safety?
  • 9. Without prosecutors, there would be no crime
  • 10. Three questions for your just culture
  • 11. Why do we blame?