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210123 ||| eng |
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|a 9780132489676
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|a HF5386
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|a Abrashoff, D. Michael
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| 245 |
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|a Insights from remarkable businesspeople
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| 260 |
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|a Upper Saddle River, N.J.
|b FTPress Delivers
|c 2011
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| 300 |
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|a [218] pages
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|a Changing a troubled ship's course / D. Michael Abrashoff -- What's the problem with customers? / Fred Wiersema -- Get results, not salutes / D. Michael Abrashoff -- Winning customers with commitment / Gary Hirshberg -- Listen up! / D. Michael Abrashoff -- Clearing the mind for creativity / John Kao -- No company runs itself / Michael F. Golden -- Why I'm (still) buying gold / Dean LeBaron -- How to design a great customer experience / Fred Wiersema -- Oprah (brand) renew / Nancy F. Koehn -- The future is yours to invent / John Kao -- The pull of customers, the push of processes / Jim Champy -- How to rebound from adversity / Glenn E. Mangurian -- What I learned from Peter Drucker / Jim Champy -- What I learned at the Naval Academy / D. Michael Abrashoff -- Lessons of a brand manager / Michael F. Golden -- Never ask anyone to do what you won't do yourself / Edwin D. Fuller
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|a Includes bibliographical references
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| 653 |
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|a United States / fast / https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq
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| 653 |
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|a Businesspeople / fast
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| 653 |
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|a Success in business / http://id.loc.gov/authorities/subjects/sh85129589
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| 653 |
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|a Gens d'affaires / États-Unis
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| 653 |
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|a Businesspeople / United States / http://id.loc.gov/authorities/subjects/sh96010445
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| 653 |
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|a Success in business / fast
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| 653 |
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|a Succès dans les affaires
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| 700 |
1 |
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|a Wiersema, Frederik D.
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| 700 |
1 |
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|a Abrashoff, D. Michael
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| 700 |
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|a Hirshberg, Gary
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| 041 |
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|a eng
|2 ISO 639-2
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| 989 |
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|b OREILLY
|a O'Reilly
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| 776 |
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|z 9780132488334
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| 856 |
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|u https://learning.oreilly.com/library/view/~/9780132489676/?ar
|x Verlag
|3 Volltext
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|a 650.1
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|a 158
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|a 330
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|a 650.1
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| 520 |
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|a "What it takes to lead your team to greatness! Outstanding leaders tell you how to identify and fix even the biggest problems ... get buy-in that's real ... balance external customers and internal processes ... infuse creativity throughout your organization, and reinvent its future ... get results, not salutes!"--Resource description page
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