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210123 ||| eng |
| 020 |
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|a 9780730383642
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| 020 |
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|a 9780730383703
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| 020 |
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|a 0730383644
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| 050 |
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4 |
|a HF5415.5
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| 100 |
1 |
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|a Baird, Nathan
|
| 245 |
0 |
0 |
|a Innovator's Playbook
|h [electronic resource]
|b How to Create Great Products, Services and Experiences That Your Customers Will Love
|
| 260 |
|
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|a Hoboken
|b John Wiley & Sons, Incorporated
|c 2020
|
| 300 |
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|a 240 p.
|
| 653 |
|
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|a Service à la clientèle
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| 653 |
|
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|a Customer services / http://id.loc.gov/authorities/subjects/sh85034965
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| 653 |
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|a Customer relations / http://id.loc.gov/authorities/subjects/sh85034963
|
| 653 |
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|a Customer relations / fast
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| 653 |
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|a Customer services / fast
|
| 041 |
0 |
7 |
|a eng
|2 ISO 639-2
|
| 989 |
|
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|b OREILLY
|a O'Reilly
|
| 776 |
|
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|z 9780730383642
|
| 776 |
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|z 9780730383703
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| 776 |
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|z 0730383644
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| 856 |
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|u https://learning.oreilly.com/library/view/~/9780730383642/?ar
|x Verlag
|3 Volltext
|
| 082 |
0 |
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|a 658.8/12
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| 082 |
0 |
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|a 658.812
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| 520 |
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|a Written for entrepreneurs, corporate teams, startups and leaders across all levels, this authoritative book provides hands-on experience, tools and methods for developing a winning customer-centric approach to innovation. --
|