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008 210123 ||| eng
020 |a 1492039489 
050 4 |a QA76.9.N38 
100 1 |a Edgar, Matthew 
245 0 0 |a How voice technologies enhance the customer experience  |c Matthew Edgar 
250 |a First edition 
260 |a Sebastopol, CA  |b O'Reilly Media  |c 2018 
300 |a 1 volume  |b illustrations 
505 0 |a Includes bibliographical references 
653 |a Logiciels d'application / Développement 
653 |a Service à la clientèle 
653 |a Customer services / http://id.loc.gov/authorities/subjects/sh85034965 
653 |a Natural Language Processing 
653 |a Speech processing systems / fast 
653 |a Application software / Development / fast 
653 |a Customer relations / Management / http://id.loc.gov/authorities/subjects/sh2007005453 
653 |a Customer relations / Management / fast 
653 |a Speech processing systems / http://id.loc.gov/authorities/subjects/sh85126450 
653 |a Traitement automatique de la parole 
653 |a Traitement automatique des langues naturelles 
653 |a Natural language processing (Computer science) / fast 
653 |a Customer services / fast 
653 |a Natural language processing (Computer science) / http://id.loc.gov/authorities/subjects/sh88002425 
653 |a Application software / Development / http://id.loc.gov/authorities/subjects/sh95009362 
041 0 7 |a eng  |2 ISO 639-2 
989 |b OREILLY  |a O'Reilly 
776 |z 9781492039488 
856 4 0 |u https://learning.oreilly.com/library/view/~/9781492039044/?ar  |x Verlag  |3 Volltext 
082 0 |a 658 
082 0 |a 658.812 
082 0 |a 500 
082 0 |a 000 
520 |a Whether it's for searching, shopping, getting directions, or playing games, many people today are happy to talk to their devices. A new generation of voice interfaces is offering a new way to perform everyday tasks through a personal connection that's decidedly more human. Tasks such as bank transactions, turning on/off devices and appliances in your house, or even talking to your mirror (yes, there's product for that). This article explains why now is the time to explore ways that voice can enhance your product's user experience--while so many options are still wide open. Matthew Edgar takes you through voice's sudden growth phase and explains how it's inspired many companies to investigate this technology. Are there ways that voice could make interacting with your product more convenient? And more personal?