How to be assertive in any situation

Take control and lead the life you want to live. Do you say yes when you mean no? Do you avoid conflict and confrontation? Do you struggle to make decisions? What if you could confidently answer no to all of these questions? With How to be Assertive in Any Situation you can. Discover life-changing t...

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Bibliographic Details
Main Author: Hadfield, Sue
Other Authors: Hasson, Gill
Format: eBook
Language:English
Published: Harlow, England Pearson 2014
Edition:2nd ed
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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245 0 0 |a How to be assertive in any situation  |c Sue Hadfield and Gill Hasson 
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300 |a 1 volume  |b illustrations 
505 0 |a Cover -- Contents -- About the authors -- Author's acknowledgements -- Introduction -- Introduction from previous edition -- Part 1: What it means to be assertive -- Chapter 1: What does it mean to be assertive -- Chapter 2: Feel good about yourself and make others feel good to -- Chapter 3: Say what you want and what you don't want -- Chapter 4: How to deal with other people's expectations and demands -- Part 2: Putting it into practice -- Chapter 5: How to be assertive with your family -- Chapter 6: How to be assertive with your friends -- Chapter 7: How to be assertive at work 
505 0 |a Includes bibliographical references and index 
505 0 |a Chapter 8: How to get good service -- Chapter 9: How to be assertive at interviews -- Chapter 10: How to be assertive in meetings -- Chapter 11: How to help others be assertive -- Chapter 12: How to deal with difficult people -- Chapter 13: How to make assertive decisions -- Conclusion -- Appendix 1 -- Appendix 2 -- Index 
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520 |a Take control and lead the life you want to live. Do you say yes when you mean no? Do you avoid conflict and confrontation? Do you struggle to make decisions? What if you could confidently answer no to all of these questions? With How to be Assertive in Any Situation you can. Discover life-changing techniques to help you express your needs openly and calmly; set boundaries and deal with expectations, demands and criticism; make clear decisions without ever feeling anxious. Challenge your fears, grow self-confidence and steer your life in the direction you want to go. "Practical, empo