Table of Contents:
  • What does it mean to be assertive?
  • Feel good about yourself and make others feel good too
  • Say what you want and what you don't want
  • How to deal with other people's expectations and demands
  • How to be assertive with your family
  • How to be assertive with your friends
  • How to be assertive at work
  • How to get good service
  • How to be assertive at interviews
  • How to make assertive decisions