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020 |a 9780273738503 
020 |a 027373850X 
020 |a 1283114852 
020 |a 9781283114851 
050 4 |a BF575.A85 
100 1 |a Hadfield, Sue 
245 0 0 |a How to be assertive in any situation  |c Sue Hadfield and Gill Hasson 
260 |a Harlow, England  |b Prentice Hall Life  |c 2010 
300 |a xii, 210 pages 
505 0 |a What does it mean to be assertive? -- Feel good about yourself and make others feel good too -- Say what you want and what you don't want -- How to deal with other people's expectations and demands -- How to be assertive with your family -- How to be assertive with your friends -- How to be assertive at work -- How to get good service -- How to be assertive at interviews -- How to make assertive decisions 
653 |a Assertiveness (Psychology) / fast 
653 |a Assertivité 
653 |a Assertiveness (Psychology) / http://id.loc.gov/authorities/subjects/sh85008774 
653 |a Interpersonal communication / http://id.loc.gov/authorities/subjects/sh85067481 
653 |a Interpersonal relations / http://id.loc.gov/authorities/subjects/sh85067484 
653 |a Interpersonal relations / fast 
653 |a Interpersonal communication / fast 
653 |a Communication interpersonnelle 
700 1 |a Hasson, Gill 
041 0 7 |a eng  |2 ISO 639-2 
989 |b OREILLY  |a O'Reilly 
776 |z 0273738496 
776 |z 9780273738497 
856 4 0 |u https://learning.oreilly.com/library/view/~/9780273738503/?ar  |x Verlag  |3 Volltext 
082 0 |a 384 
082 0 |a 158.2 
082 0 |a 302