Financial services marketing an international guide to principles and practice

This fully updated and revised second edition draws on global business cases from both B2B and B2C marketing, taking a unique approach in terms of structure by splitting discussion between marketing for acquisition and marketing for retention.With new case studies and vignettes and a new companion w...

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Bibliographic Details
Main Author: Ennew, Christine
Other Authors: Waite, Nigel
Format: eBook
Language:English
Published: Abingdon Routledge 2013
Edition:2nd ed
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:This fully updated and revised second edition draws on global business cases from both B2B and B2C marketing, taking a unique approach in terms of structure by splitting discussion between marketing for acquisition and marketing for retention.With new case studies and vignettes and a new companion website to support teaching, this text will help the student and the practitioner to develop a firm grounding in the fundamentals of financial services strategy, customer acquisition and customer development. Reflecting the realities of financial services marketing in an increasingly complex sector
Item Description:Previous edition: Butterworth-Heinemann/Elsevier, 2006
Physical Description:xxii, 495 pages illustrations
ISBN:9781134075959
9780203521649
9781299715745
1299715745
0203521641
9781134076024
1134075952