| Summary: | A crash course in the practical science of operations designed to help you: Achieve best possible profit, cash flow, and customer service; Attain highest return with existing Lean, Six Sigma, and ERP initiatives; Manage your capacity, inventory, response time, and variability with high predictability; Simplify management of complexity using existing IT systems; Use the fundamentals of science to ensure your operation's success; See your company and procedures more clearly; Improve intuition, decision making, and strategy execution. You'll find new ways to improve your leadership by predictively managing the tradeoffs that every operation faces-whether it's more or less inventory or capacity, higher or lower customer service, or more or fewer products. Using this approach, you can tackle these natural conflicts in business through a practical, comprehensive science of operations. --
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