Crisis leadership using military lessons, organizational experiences, and the power of influence to lessen the impact of chaos on the people you lead

There are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things -- communication, clarity of vision and values, and caring relationshi...

Full description

Bibliographic Details
Main Author: Klann, Gene
Format: eBook
Language:English
Published: Greensboro, North Carolina Center for Creative Leadership 2003
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:There are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things -- communication, clarity of vision and values, and caring relationships. Leaders who develop, pay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people
Item Description:"CCL Stock No. 185"--Title page verso
Physical Description:1 volume
ISBN:9781604916768