Building an enterprise chatbot work with protected enterprise data using open source frameworks
Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This i...
Main Authors: | , , |
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Format: | eBook |
Language: | English |
Published: |
New York
Apress
2019
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Includes bibliographical references and index
- Chapter 1: Processes in the Banking and Insurance Industry
- Chapter 2: Identifying the Sources of Data
- Chapter 3: Mining Intents from the Data Sources
- Chapter 4: Building a Business Use-Case
- Chapter 5: Natural Language Processing (NLP)
- Chapter 6: Building Chatbots Using Popular Platforms
- Chapter 7: Chatbot Platforms
- Chapter 8: Chatbot Integration Mechanism
- Chapter 9: Deployment and Continuous Improvement Framework