Table of Contents:
  • Part One: Awareness What is coaching and how does it work? Coaching as an effective aid to engagement. What is the mindset of a coaching manager? How does our ego limit our ability to coach? Part Two: Ability Building rapport or relationship Focussed listening Asking effective questions A flexible style of influence Giving constructive feedback Part Three: Application Off-line
  • Coachee has topic or agenda Off-line
  • Manager has topic or agenda Off-line
  • Both coachee and Manager have topic or agenda On-line
  • Response Coaching Part Four: Action Taking your learning forward