Applying knowledge management techniques for building corporate memories

Bibliographic Details
Main Author: Watson, Ian
Format: eBook
Language:English
Published: San Francisco Morgan Kaufmann 2003
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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245 0 0 |a Applying knowledge management  |b techniques for building corporate memories  |c Ian Watson 
260 |a San Francisco  |b Morgan Kaufmann  |c 2003 
300 |a xviii, 252 pages  |b illustrations 
505 0 |a Includes bibliographical references and index 
505 0 |a Knowledge management and organizational memory -- Understanding case-based reasoning -- Managing product quality : total recall at National Semiconductor -- Developing expertise : color matching at General Electric Plastics -- Improving process design : knowledge sharing in aluminum foundries -- Benchmarking best practice : internal financial control at Deloitte Touche -- Information retrieval : intelligent online product selection for Analog Devices -- Distributed sales support : Web-based engineering at Western Air -- Personalizing information services : intelligent digital TV at Changing Worlds -- Lessons learned 
653 |a Sociétés / Histoire 
653 |a Corporations / fast 
653 |a Corporations / History 
653 |a Knowledge management / fast 
653 |a Gestion des connaissances / Études de cas 
653 |a Knowledge management / Case studies 
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