Aligning Training and Client Expectations
There are no promises that a training session will be a success; in fact, there most certainly will be some friction between a trainer and a client. This Infoline will explain how to approach the engagement with HEART - honesty, empathy, accountability, resiliency, and trustworthiness. --
Main Author: | |
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Format: | eBook |
Language: | English |
Published: |
[Place of publication not identified]
Association for Talent Development
2014
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | There are no promises that a training session will be a success; in fact, there most certainly will be some friction between a trainer and a client. This Infoline will explain how to approach the engagement with HEART - honesty, empathy, accountability, resiliency, and trustworthiness. -- |
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Physical Description: | 20 pages illustrations |
ISBN: | 1607284227 |