Service user experience in adult mental health improving the experience of care for people using adult NHS mental health services
This piece of guidance has been developed to advise on improving the experience of care for people using mental health services in the National Health Service (NHS). This guidance will be relevant for adults using secondary mental health services and covers the care provided by community, secondary,...
| Corporate Authors: | , , , |
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| Format: | eBook |
| Language: | English |
| Published: |
London
British Psychological Society
[2012], 2012
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| Series: | National clinical guidance
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| Subjects: | |
| Online Access: | |
| Collection: | National Center for Biotechnology Information - Collection details see MPG.ReNa |
| Summary: | This piece of guidance has been developed to advise on improving the experience of care for people using mental health services in the National Health Service (NHS). This guidance will be relevant for adults using secondary mental health services and covers the care provided by community, secondary, tertiary and other health and social care professionals who have direct contact with, and make decisions concerning the care of adults using those services. While health services aim to ensure that people have access to treatments that are effective and safe, this is only one part of a service user's experience of the healthcare they receive. The way services are accessed, the way that people's problems are assessed, how referrals between different components of health systems are managed, aftercare arrangements, and the process of discharge all play an important part in service users' overall experience of the care they receive |
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| Item Description: | Augmented by: Psychosis and schizophrenia in adults. London : National Institute for Health and Care Excellence, [2014] |
| Physical Description: | 1 PDF file (233 pages) |
| ISBN: | 1908020458 9781908020451 |