Resolving conflicts on the job

Main Author: Withers, Bill
Other Authors: Wisinski, Jerry
Format: eBook
Language:English
Published: New York AMACOM 2007
Edition:2nd ed
Series:WorkSmart
Subjects:
Online Access:
Collection: Safari Tech Books Online - Collection details see MPG.ReNa
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245 0 0 |a Resolving conflicts on the job  |h [electronic resource]  |c Bill Withers and Jerry Wisinski 
250 |a 2nd ed 
260 |a New York  |b AMACOM  |c 2007 
505 0 |a Includes bibliographical references and index 
505 0 |a A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care? 
653 |a Conflict management 
700 1 |a Wisinski, Jerry 
041 0 7 |a eng  |2 ISO 639-2 
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490 0 |a WorkSmart 
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