The Professional Knowledge Economy The Management and Integration of Professional Services in Business Organizations
Knowledge is the great fifth production factor in our economy, besides capital, labour, land, and entrepreneurship. Perhaps it is the most precious of the five factors, because it takes so much effort and money to keep it well-nourished. Perhaps it is the most strategic of the five factors, because...
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| Format: | eBook |
| Language: | English |
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Dordrecht
Springer Netherlands
1995, 1995
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| Edition: | 1st ed. 1995 |
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| Online Access: | |
| Collection: | Springer Book Archives -2004 - Collection details see MPG.ReNa |
Table of Contents:
- 1 Introduction: The Issue
- 1.1 The rise of professional support
- 1.2 Scope and structure of this book
- 2 Theories and Conjectures
- 2.1 Introduction
- 2.2 Towards a taxonomy of knowledge in business
- 2.3 The functions of professional support
- 2.4 The organization of professional support functions
- 2.5 Externalizing professional support
- 3 Internal Professionals
- 3.1 The support burden
- 3.2 The complexity hypothesis
- 3.3 General types of support structure: survey results
- 3.4 The development of specific support functions
- 3.5 General discussion: towards a firm typology
- 4 The Use of External Expertise
- 4.1 Stars, Cash Cows, Dogs, Questionmarks & Consultants
- 4.2 Expertise demand and client compatibility
- 4.3 Motives for external services usage
- 4.4 Interaction with external professional services providers
- 4.5 Consequences for market behavior and service life cycles
- 5 Management Consultancy: a case of professional services supply
- 5.1 Aims of this chapter
- 5.2 Dynamics in market structure
- 5.3 The 7c framework for strategic management in consultancy firms
- 5.4 Market positioning: concepts of the consultancy-client value chain
- 5.5 Relations management: co-ordination of the consultant-client co-production
- 5.6 Business economy: cash flow generation and capacity utilization
- 5.7 Structure and development of competencies in management consultancy