Creating Value in Financial Services : Strategies, Operations and Technologies

Creating Value in Financial Services is a compilation of state-of-the-art views of leading academics and practitioners on how financial service firms can succeed in today's competitive environment. The book is based on two conferences held at New York University: the first, `Creating Value in F...

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Corporate Author: SpringerLink (Online service)
Other Authors: Melnick, Edward L. (Editor), Nayyer, Praveen R. (Editor), Pinedo, Michael L. (Editor), Seshadri, Sridhar (Editor)
Format: eBook
Language:English
Published: New York, NY Springer US 2000, 2000
Edition:1st ed. 2000
Subjects:
Online Access:
Collection: Springer Book Archives -2004 - Collection details see MPG.ReNa
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100 1 |a Melnick, Edward L.  |e [editor] 
245 0 0 |a Creating Value in Financial Services  |h Elektronische Ressource  |b Strategies, Operations and Technologies  |c edited by Edward L. Melnick, Praveen R. Nayyer, Michael L. Pinedo, Sridhar Seshadri 
250 |a 1st ed. 2000 
260 |a New York, NY  |b Springer US  |c 2000, 2000 
300 |a XXI, 484 p  |b online resource 
505 0 |a Customer Value Focused Strategies -- 2. The Changing Global Environment of Financial Services -- 3. Universal Banking: Does it Work? -- 4. Universal Banking: A Shareholder Value Perspective -- 5. Redefining Customer Relationships in the Age of the Ascendant Customer -- 6. Out of the Fog: Creating Value by Assembling and Managing a Portfolio of Services -- 7. Challenges of Product Delivery in Emerging Markets -- 8. Modeling Services of Financial Institutions in Emerging Markets -- Section II Customer Value Focused Services -- 9. Creating Value: Evolution and Management of Financial Derivatives -- 10. Electronic Commerce and Financial Services:Going for Broke? -- 11. The Internet Channel Revolution: The Case of Charles Schwab -- 12. Lessons from Developing the Yield Book -- Section III: Customer Value Focused Systems -- 13. Impending Revolution in Corporate Information Technology Departments -- 14. Financial Service Networks:Access, 
653 |a Finance 
653 |a Operations research 
653 |a Production management 
653 |a Finance, general 
653 |a Operations Management 
653 |a Decision making 
653 |a Operations Research/Decision Theory 
700 1 |a Nayyer, Praveen R.  |e [editor] 
700 1 |a Pinedo, Michael L.  |e [editor] 
700 1 |a Seshadri, Sridhar  |e [editor] 
710 2 |a SpringerLink (Online service) 
041 0 7 |a eng  |2 ISO 639-2 
989 |b SBA  |a Springer Book Archives -2004 
856 |u https://doi.org/10.1007/978-1-4615-4605-4?nosfx=y  |x Verlag  |3 Volltext 
082 0 |a 332 
520 |a Creating Value in Financial Services is a compilation of state-of-the-art views of leading academics and practitioners on how financial service firms can succeed in today's competitive environment. The book is based on two conferences held at New York University: the first, `Creating Value in Financial Services', held in March 1997, and the second, `Operations and Productivity in Financial Services', in April 1998. The book is essentially designed to be a compendium of leading edge thinking and practice in the management of financial services firms. There is no book today that has this focus. It contains ideas that can apply to other service industries. Topics addressed are increasingly important worldwide as the financial services industries consolidate and search for innovative new directions and ways to create value in a fiercely competitive environment